Elasmo LLC (“we”, “us”, or “our”) is committed to providing timely and professional support for all inquiries related to our products, services, orders, and website policies. We encourage you to use the contact details and channels below to reach us, and we will respond to your request as promptly as possible. Primary Contact Information Mailing Address: Elasmo LLC, 82 WATERFORD DR, CULLMAN, AL 35057, United States Telephone Number: (251) 727-7513 Email Support: support@elasmollc.com Contact Guidelines & Response Times Email: For order support, product questions, privacy concerns, or general inquiries, please send a detailed message to our support email. We aim to acknowledge all emails within 2 business days and provide a comprehensive response within 5 business days (excluding U.S. federal holidays). Phone: Our phone lines are staffed during U.S. Central Time (CT) business hours for general assistance. Please note that phone calls may be monitored or recorded for quality assurance and training purposes, in compliance with applicable U.S. laws. Mailing: For formal correspondence, legal notices, or returns (where applicable), please use our physical mailing address. All mailed items should include your full name, contact information, and a clear description of the purpose of your correspondence to ensure proper handling. Legal Notices For service of process, formal legal claims, or notices required under applicable laws, please direct all such communications to our mailing address specified above, marked clearly for the attention of “Legal Department”. Elasmo LLC is organized under the laws of the State of Alabama, United States, and all communications related to legal matters will be processed in accordance with Alabama state and U.S. federal laws. We reserve the right to update our contact information or response timeframes at any time. Any changes will be posted on this page, and the updated information will take effect immediately upon publication.
